TouchStar Technologies Ltd has been supplying mobile computing solutions to the fuel distribution sector for over three decades and continues to dominate the market through constant innovation and unrivalled customer service.
With over 40 years’ experience, TouchStar is internationally recognised as the market leader in mobile computing solutions for the fuel delivery market. We are experienced in all forms of delivery including LPG (bulk & cylinder), retail forecourt and commercial / home heating. We specialise in the development of sophisticated software solutions for the digitization of logistics processes. We also design and manufacture complementary IECEx-certified in-cab computers.
Our proof of delivery solution, FuelStar, provides a rich set of functionalities including job allocation, delivery records, vehicle loading, vehicle checks, navigation and driver communication. It creates a defined (and configurable) workflow, so clients can be confident that drivers will consistently follow their prescribed processes. It is purpose-designed for clients within the oil and gas industries to digitize their distribution operations. FuelStar creates a uniquely robust and real-time data flow and workflow between the planning office and the drivers. At TouchStar we provide long-term software and hardware support to guarantee seamless operation, reduced downtime and a low total cost of ownership of your TouchStar system.
Application Software
Developed in conjunction with some of the fuel industry giants, our software facilitates a live connection between drivers, transport staff, accounts teams and customers. Sharing live data regarding trip and task progress, vehicle position, on-board stock and delivery volumes. This removes the need for pre-printing any tickets and enables both better operational decision-making and creates a significant reduction in administration burden.
FuelStar Back Office Software
Fuelstar Back Office provides the real-time link between the in-cab application and all leading backoffice ERP, accounting and fuel management software packages. Fuelstar is hosted in the cloud for quick deployment and scalability.
Third Party Hardware Integration
We integrate with all leading providers of hardware components on-board equipment commonly found on fuel trucks, including digital registers, tachographs, printers and Bluetooth hands-free kits. This means that accurate information is constantly available for operations and planning personnel.
Mobile Computing Hardware
TouchStar supply industrial, ruggedised and if required IECEx certified, Android tablets. We always have three key design principles in mind: durability, safety and ease of use. We will work with you to establish the best devices for your requirements.
Paperless and Automated System reduces error rates.
Save time and money wasted in the search for lost POD paperwork.
Improved delivery performance resulting in enhanced customer satisfaction.
Fuel reduction and improved carbon footprint through efficient routing.
Enhanced safety of drivers and the general public through digitised vehicle checks.
Maximize your compliance. Ability to show vehicle check documents on mobile device in the event they are stopped by authorities.
Improved cash flow and reduced debtor days through faster invoicing.
Rapid ROI through improvements in workforce productivity.
PODs are instantly emailed to all relevant personnel... no more waiting for drivers to return or manual transfer of paperwork between depot and HQ.
Associated reduction in volume of invoice queries.
Adoption of Microsoft Azure provides an inherently flexible platform. By use of the cloud, infrastructure can now be delivered at the click of a switch within single or multiple locations.
Software as a service (SAAS) – No complex software and hardware management. We take care of that for you. Access to the Fuelstar system is easy.
TouchStar Technologies has been fantastic in how they’ve tailored the solution to Flogas. The pace at which they can adapt the system to meet our need to continuously improve our service has been instrumental in adding so much value into our service proposition.
The company has been essential in providing real-time delivery data so that speed of rescheduling, and information about whether we have or haven’t delivered, is key to our service offering.
Tim Eaton
Head of Logistics and Supply Chain, Flogas
TouchStar is recognised as the best in the industry
David Brown
Fleet Asset Manager, Calor
“The TouchStar solution has created a live link between the meter, the driver, the transport office and the accounts office. This link increases the visibility and control of our operational resources and has streamlined our internal admin processes significantly.”
Dan Hedges
Group Business Intelligence & Systems Manager, WP Group
Thanks to TouchStar we are now able to have more informed conversations, plan better and offer an improved service to our customers. The solution also guarantees compliance and gives us a greater degree of accuracy in our conversations with our sales team and of course our customers.
David Hauff
Head of Logistics Services, Certas
“I have worked with a variety of hardware and workforce management software providers across my 8 years at Calor Gas, however none have provided the depth of knowledge and expertise on the successful integration of gas metering systems and auto-order reconciliation into Calors ERP system.
The implementation of the ‘Hawk’ devices, across both bulk and cylinder, has been extremely smooth and Calor have experienced the instant benefit of a modern, rugged, TouchStar-manufactured device running on a feature-rich software platform.”
Adam Bolitho
Supply Chain Project Manager, Calor Gas
“TouchStar’s Android solution provides DCC Energi with a highly flexible, streamlined and cost-effective operation, eliminating mistakes which arise from a paper-based system and ensuring staff spend their time providing excellent customer service.”
Michael Olesen
Distribution Manager, DCC Energi
“TouchPC has helped BP’s UK LPG operations achieve less stops and bigger drops!”
Ian Turner
Project Manager, BP
“Based upon its expertise and knowledge of the fuel and gas business and its reputation for delivering robust systems, TouchStar claim to be the best in the industry. On the basis of our experience of working with the company, we are happy to concur with that opinion.”
Vincent Brouard
Logistics Manager for the LPG Operation, TotalGaz
“We made the strategic decision to partner with Touchstar long term as their electronic POD system provided the best solution to meet our operational requirements. Implementing this system during a period of significant business change has been seamless, thanks to Touchstar’s expertise and commitment to supporting us over the past 18 months. The flexibility of the devices has enabled us to integrate third-party applications, giving our drivers access to more tools and information than ever before. The level of training and support provided throughout the implementation process has been exceptional, ensuring our drivers were fully prepared to utilise the system and realise its benefits from day one.”
Luke Armitage
Operations Director, NWF Fuels
We would love to discuss your requirements and help you implement a FuelStar system tailored to your business.
For more information on our products, or for a quote, please call us now or get in touch by completing this form, and we’ll get back to you as soon as possible.
